FAQ
Where is Soleil and Soul Beauty Based ?
We are based in Christchurch New Zealand
Where does the Brand name come from?
The name Soleil and Soul Beauty was born from two ideas close to my heart. Soleil means ‘sun,’ and it represents the way sunlight makes you feel, warm, confident, and radiant. Everything the sun touches glows looks beautiful, and I wanted our products to embody that same effortless beauty and light. Soul represents the personal side the heart, care, and dedication I pour into everything I create.
It’s a reflection of my promise to always give my all to my clients and customers, infusing every product with meaning, intention, and authenticity
Is there an Expiry on your products?
Yes each product has an expiry date on it. The shelf life for the brush care is 2years
Are your products New Zealand made?
Yes all of our skin and Brush care products to date are made in New Zealand, where possible we will continue to formulate and manufacture what we can in New Zealand.
Do you ship Internationally?
We sure do , currently to Australia, USA and UK only but please email directly to arrange international orders to other locations, so we can get a price for you.
Are your products Cruelty Free?
Our Brushcare, Sol Spritz and Primer products sure are and they are also Vegan and Ethically sourced.
How long does your shipping take?
Our service is generally overnight courier within NZ (excluding rural addresses) depending on the time of day your order is placed, this is excluding during a new product launch or promotional times as this may effect our processing times slightly depending on volumes.
Please head to our shipping/delivery tab for all further details.
Are your brush care products safe for the skin?
Our product is not designed to be directly sprayed or applied onto the skin, so please ensure all residue is removed/rinsed from your brushes properly before use.
However if your brush does come into contact with the skin and is still damp with our product there is no need to be alarmed. Our chemists at our laboratory have done stabilization testing on our products and they are more than safe for contact with the skin.
Why is the brush mist flammable?
Due to the nature of the Isopropyl ingredient in our mist (used to kill bacteria and dry fast) we are required by law to advise our customers of this as standard practice. Please practice safe use and follow our care guidelines for this product.
Does your product have Fragrance in it ? Yes our brush care line is softly scented with a beautiful coconut scent. We wanted something to make your brush cleaning experience that little bit more luxurious and we love how the scent lingers onto your brushes after it is removed making for a more pleasant brush cleaning experience.
The fragrance in our products is naturally derived.