Shipping & Delivery
NATIONAL NZ DELIVERY
$ 9.99 for orders under $60 / FREE for orders over $60
- NZ Nationwide targeted overnight delivery to all Metro areas. Excludes RD addresses. - - We Use Courier Post . We use an Overnight service however delays can occur so please contact us if you do not have your order within 3 business days
- NZ RD rural delivery takes an extra day for delivery so please allow 2days- $14.99
- Our service is signature required and if you are not home when delivery occurs a card will be left for you to arrange re delivery.
- If you provide us with an authority to leave we cannot take any responsibility for missing packages or stolen products from your address.
- When your order has shipped you will receive a tracking number with all the information. Please visit www.courierpost.co.nz or www.nzpost.co.nz for tracking information & any issues with delayed deliveries.
- If your delivery is delayed or has not arrived please contact us and we can lodge a request with Courier Post.
- If your item is picked up on a Friday afternoon it will be delivered Monday as there is no guaranteed weekend service available at this point. (Some drivers will deliver on a Saturday but we have no control over this)
- To ensure your order arrives if needed for a weekend please order on a Wednesday before our cut off.
Public Holidays & Stat Holidays mean no pickups as we are closed, please ensure when ordering around the peak times like Christmas & Easter periods etc that this is taken into consideration, alongside longer processing times.
We are not responsible for the delays weather and large package influxes could have on the courier system.
International Delivery - currently on hold!
Australia via Dhl express - $40 ( we are working to try and get cheaper rates for this)
Rest of the world $50
Please note that customs and duties charges are the responsibility of the customer and not Soleil and Soul Beauty Limited.